5.1 All orders ship DDP (Delivered Duty Paid) from our warehouse in Dongguan, China.
5.2 Pakks manages all freight, import duties, and customs clearance on behalf of the stockist.
5.3 The cost of shipping, import, and customs fees is a flat rate of $100 and added to the invoice at checkout.
5.4 Typical lead time is 10–14 business days from payment confirmation.
5.5 Orders are shipped via DHL, UPS, or an equivalent tracked express service.
5.6 Risk transfers to the stockist upon delivery to the nominated address.
5.7 Delivery times are estimates only. Pakks is not liable for delays caused by carriers, customs, or events beyond its control.